The global AI chatbot market is experiencing rapid growth, with projections indicating an increase from USD 6.4 billion in 2023 to USD 66.6 billion by 2033, reflecting a CAGR of 26.4%. This significant expansion shows businesses increasingly turn to AI chatbots for better operational outcomes. But the real question is – are they achieving the ROI they expect? What exactly is the return on investment from implementing AI chatbots?